Arcadian Bakes General Terms and Conditions
Welcome to Arcadian Bakes. These Terms and Conditions govern your use of our website and services offered by Arcadian Bakes, including artisan bread making, custom cake design, patisserie sales, event catering, baking workshops, and cafe services. By accessing or using our online platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Arcadian Bakes reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. Services Provided
Arcadian Bakes provides a range of culinary services and products, including but not limited to:
- Artisan bread sales
- Custom cake design and orders
- Patisserie product sales
- Event catering services
- Baking workshops and classes
- Cafe services for dine-in and takeaway
Specific terms and conditions may apply to individual services (e.g., custom cake order policies, workshop cancellation policies), and will be communicated at the time of booking or purchase.
3. Ordering and Payment
- All orders placed through our online platform or directly are subject to availability and confirmation.
- Prices for our products and services are subject to change without notice.
- Full payment or a deposit may be required at the time of order, depending on the service. Details will be provided upon inquiry or order placement.
- We accept various forms of payment, which will be specified on our platform or during in-person transactions.
4. Cancellations and Refunds
Our policy for cancellations and refunds varies based on the type of service:
- Custom Cakes and Catering: Specific cancellation timelines and refund percentages apply due to the bespoke nature and preparation involved. Details will be provided during the order consultation.
- Baking Workshops: Cancellations made within a specified period before the workshop date may be eligible for a partial refund or rescheduling. Missed workshops are generally non-refundable.
- Retail Products (bread, patisserie): Due to the perishable nature of our products, returns or refunds are typically not offered unless the product is defective or incorrect. Please contact us immediately if you have concerns.
5. Intellectual Property
All content on our website, including text, graphics, logos, images, recipe formulations, and software, is the property of Arcadian Bakes or its content suppliers and protected by international copyright laws. Unauthorized use of any materials on our site is strictly prohibited.
6. User Conduct
- You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
- Harassment in any manner or form on the site, including via e-mail, live chat, or by use of obscene or abusive language, is strictly forbidden.
7. Limitation of Liability
Arcadian Bakes will not be liable for any damages of any kind arising from the use of our services or from our website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. We strive to provide accurate product information, but we do not warrant that product descriptions or other content are entirely accurate, complete, reliable, or error-free.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Singapore.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Arcadian Bakes
18 Maxwell Road, #01-10 Maxwell Chambers,
Singapore, Singapore, 069114